Arburg establishes organisation in the United Arab Emirates

Since 1 January 2009, Arburg (www. arburg.com) has been officially represented in the United Arab Emirates (UAE) with its own sales and service office. The Arabplast, which took place from 10 to 13 January in Dubai, provided the ideal forum for presenting the new Arburg organisation and Allrounder technology to the Arabian trade public.

"The Arabian market offers great potential with regard to technologically sophisticated applications, which is why we have decided to make long-term investments in this market," explained Managing Director Sales Helmut Heinson at the Arburg press conference during the Arabplast. This is reflected in Arburg´s participation in the Arabplast - for the first time with its own exhibition stand - and, above all, in the foundation of Arburg´s own organisation in the United Arab Emirates, with which customers in the Arab states will be able to receive even more intensive support in future.

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The head of the new sales and service office is the manager of Arburg´s Dutch subsidiary, Carlo Brouwer, who knows the Arab countries intimately and has already made numerous business contacts here. Responsible for sales locally is Waddah Jaara, who has been selling Arburg products for many years and is a familiar face for Arab customers. The service technician also has many years of experience, and knows the Allrounder machines down to the last detail. "As you can see, we have highly qualified employees for both sales and service, who can provide our customers with first-class support," said Carlo Brouwer, emphasising that, "in the Arabian states, too, Arburg is demonstrating the qualities of continuity and reliability for which the company is internationally reputed."

As with all the international Arburg organisations, the new office in the United Arab Emirates will offer the entire range of services valued by Arburg customers around the world: sales, service, spare parts, application technology and training.

"Following the foundation of our own sales and service office at the beginning of the year, we have now also found perfect premises in Ras Al Khaimah, and are therefore gradually reinforcing and extending our service offering," says Helmut Heinson, explaining the company´s next steps.

"Thanks to our co-operation with the ´Higher Institute for Plastics Fabrication´ (HIPF) Training Centre in Riyadh, which works exclusively with Arburg in the injection moulding sector, we are already in a position to present our products live and hold customer training courses," added Carlo Brouwer. Arburg is therefore also able to make use of the Institute´s technical centre, which is equipped with 15 Allrounder 420 C Golden Edition machines and boasts the complete infrastructure of an injection moulding plant.

Photo: At Arabplast 2009, Carlo Brouwer (left) and Waddah Jaara proudly presented the new Arburg sales and service office in the United Arab Emirates.

Arburg GmbH + Co KG, Lossburg, Germany

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